"The Ten Commandments"
of One Plus Business and Tax Consulting:
1 - Clients are the most important people in our firm. They are our lifeblood and the reason our firm exists.
2 - Our clients are not dependent on us - we are dependent on them.
3 - Our clients do not interrupt our work - they are the purpose of it.
4 - Our clients do us a favor when they request our professional assistance. We do not do them a favor by serving them.
5 - Our clients are not collections of files and data - they are human beings with feelings and emotions deserving of empathy and compassion at every touchpoint.
6 - Our client’s success is our bullseye.
7 - Our clients are kept well informed of our services for them every step along the way.
8 - Our clients bring us their financial needs - it is our professional obligation to educate our clients on the needs we can and cannot fulfill.
9 - Our clients are deserving of the most courteous and attentive professional service we can give - always being empathetic and compassionate.
10 - We will continuously show our gratitude and appreciation to our clients for making our venture possible.